Shipping & Returns Policy
Free Ground Shipping for all U.S. orders
Orders usually ship out within 24-48 hours from when they are placed
Expedited Shipping is available
After placing the order, call 888-507-8215 or email us at firstname.lastname@example.org with your Order #
Expedited Shipping costs may vary. For an estimate call us before placing your order
For international orders please contact us and we will take your order by phone or email
You will be responsible for shipping fees as well as duties
Only authorized returns will be accepted and refunded. Email email@example.com with your return request and reason for return. If your order was shipped correctly, you will be responsible for the shipping expense.
You have 30 Days from when you receive your order to return unused merchandise
- Items must be unworn
- Items must be in their original packaging
- Original invoice/ Order Number needs to be included for faster processing
Worn merchandise will be accepted only in certain situations:
If you ordered 12 pairs of socks, tried on 1 pair, but it was not to your liking, send us back the worn sock in addition the other 11 pairs. You will be partially refunded for 11 pairs and the one 1 pair will be adjusted from your refund.
If the worn products are not to your liking and you have no use for them, please send it back as well as it will be washed and donated to our Homeless Shelter Program.
Damaged or Defective Items
In the case of items damaged during shipment or an incorrect, please immediately contact our customer support at 888-507-8215 or email us at firstname.lastname@example.org with your order number. We will issue a pre-paid return label via e-mail to return the damaged or incorrect merchandise.
Please call 888-507-8215 or email us at email@example.com with your Order #. Explain clearly what you would like to exchange; if possible provide us with the SKU.
If you are not satisfied with the items you received, you may return your order at your own shipping expense and we will refund you in full. Credit will be posted to your original form of payment within 5-7 days.